Fi Sektak

Support

Contact the right Fi Sektak mailbox for faster help.

User support

Account, route, matching, subscription, or app help.

support@fisektak.app

Privacy requests

Data access, correction, deletion, or privacy questions.

privacy@fisektak.app

Marketing

Partnerships, launch communication, and brand inquiries.

marketing@fisektak.app

Account & data deletion

You can request deletion of your account and associated personal data at any time by emailing privacy@fisektak.app from the email or phone number on your account. Include your username so we can locate your account quickly. We verify each request before deleting data, and we will confirm once it is complete. See our Privacy Policy for what is deleted and what may be retained for legal or safety reasons.

Response times

We aim to respond to support and privacy requests within a few business days. Safety reports filed in-app are reviewed as a priority.

For urgent safety concerns, include your account phone number, route details, date, and a short description of what happened.